Live Documentation
Smart decision making is only possible when information is gathered and connected in a smart way. We build an intelligent “IT engine” to sustain high fidelity in documentation and security by meticulously connecting the data we gather from your systems, processes, and people. We rely on strict foundational ethics and consistent change management procedures to guide our practice. We connect systems with people through service requests, tutorials, policies, and configuration data. The result is Living Documentation for your business that reflects the finite history of every change we make. The outcome is high fidelity in all aspects of IT operations.
24/7 Customer Support
Human friendly technology and friendly humans are available to assist you with all aspects of your technological experience. We show up every day with comprehensive knowledge, years of experience, and excellent documentation. We thrive to answer your questions and solve your problems as quickly as possible without wasting your precious time. Our company wide, real time analysis of your digital ecosystem, coupled with our care and preparedness helps makes asking for help a pleasurable experience for everyone.
Strategic Development

Business is all about speaking the same language to create meaningful work. We start our relationships the right way by leaning into your culture and learning your common procedures. We work with you to assimilate your processes into functional shared workflows that create desirable outcomes. We want to make sure we have a standard procedure for every business critical process. Here are some examples:

  • What happens when you hire or terminate someone?
  • Who is responsible for which lines of business, departments, and locations?
  • How are assets (computers, servers, software, ect.) managed and used?
  • Who is authorized to make what kinds of changes?
  • How should we verify identity through insecure forms of communication?
    “Hi, I’m Lisa Bossman and I need my password reset so I can login...”
Cloud Solutions
Computing in the cloud has been growing for nearly two decades. The Covid-19 pandemic was a perfect pressure test with so many folks working from home. There are so many new challenges to face in every market, and now is a better time than any to learn how you can grow your business, improve efficiency, and gain stronger security by embracing cloud technologies. Our focus is to help you improve you Business Continuity and reduce your Total Cost of Operations. Drop us a line and let’s see how we can step into the future together!
Application Integrations

Synergy is key to efficiency, and many organizations struggle with the challenges of data entry:

  • Human error versus the cost of quality control.
  • Process bottlenecks caused by work duplication required to transpose data between systems.
  • Wasted human creativity and expertise consumed by tedious task repetition.

Our mission is to help people improve their relationship with technology in meaningful ways. Let us help you discover how your systems can communicate with each other to improve the way you communicate with the world.

Risk Management

Mitigating risk for your business is more than cybersecurity. This is about preserving the Continuity of your business to ensure confidence in growth and longevity. We take an in-depth 360-degree approach from the ground up to guide your business and educate your staff in every aspect of digital wellness:

  • Disaster Recovery, Backup, & Downtime Prevention
  • Cybersecurity, Data protection, & Ransomware Protection
  • Asset Tracking & Loss Prevention
  • Penetration Testing, Network Security, & Perimeter Defense
  • Software Vulnerability Awareness & Patch Management

Don’t be an easy target! Let us help you find that peace-of-mind and know that your business is safely supported in the digital universe.

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